


FAQ
The ideal age to start swim lessons varies, but generally, children can begin as early as 6 months old with programs like Aqua Elite Swimstitute Waterbabies. If your child is older and hasn't started lessons, it is never too late to start. They should begin with a private lesson so their abilities can be evaluated by one of the Aqua Elite Swimstitute trained instructors.
The first step to sign up for Aqua Elite Swimstitute lessons is to email CoachK@AESwimstitute.com
We will generally respond within 24 hours in order to find out more about your swimmer and where you are located. At that point, you will be connected with an instructor and given some options for lesson times. Lessons will be booked through our service and email confirmations will be sent to you. It is important to know which service and package plan you would like to sign up for before lessons are booked. Please don't hesitate to contact with questions at any time. See you at the pool!
Generally, if you are unsure where your swimmer fits in, contact Coach Koren at 352-348-7584 or CoachK@AESwimstitute.com to discuss capabilities and options for your swimmer. If still unsure, it is best to start with a private swim lesson so that his or her swim abilities can be assessed by one of the Aqua Elite trained instructors. Once evaluated, it can be determined if he or she should continue in private lessons or could join a small group lesson.
Please cancel any lesson at least 24 hours prior to the scheduled lesson. If the lesson is not cancelled within 24 hours, there is a $15 late fee charge.
No refund for no show or if lesson is not rescheduled or cancelled per policy time frames. Emergencies and weather conditions are generally the exception to the policy.
Any swim lesson that needs to be cancelled due to weather, will be rescheduled at no charge by the instructor. The instructor will reach out to you to arrange the new time.
Unsafe weather conditions include rainstorms without thunder and lightning because this affects attention span for many swimmers. In addition, many community pools do not allow swimming while it is raining due to concerns about seeing the bottom of the pool. Any time there is thunder and lightning (within 10 miles of lesson location) even if there is no rain, a lesson will have to be rescheduled. Lightning can strike up to 15 miles away from the actual storm.
The Aqua Elite Swimstitute pool facility is equipped with redundant lightning detection and warning systems. Visual and audible warnings notify of changing conditions to protect staff and swimmers. Water safety is always most important!
For lessons at the Aqua Elite Swimstitute facility, you do need to stay on the property, but you do not need to stay near the pool during the lesson. Some swimmers learn better when their parents/guardians are not on deck. Some select lesson packages do require a parent/guardian to be in the water during the lesson. Of course, you are always welcome to sit and watch each lesson from our lounge chairs.
At Aqua Elite Swimstitute, we provide a range of amenities to ensure your comfort during swim lessons. Our facility includes an outdoor hot/cold shower on-deck and an off-deck bathroom. Lounge chairs and tables both on-deck and off-deck are available for non-lesson participants and family and plenty of umbrellas for shade to go along with the seating. Additionally, we offer a designated parking area for all visitors. Note, Aqua Elite Swimstitute is located at a private residence on a private drive, please respect the facility as a home and remain under 15 mph on the private drive. Because this is a private residence there are stairs required to access the bathroom.
Our CPR-certified staff are equipped with first aid supplies to handle minor emergencies, while major medical situations are managed by local first responders. During weather emergencies, everyone will be safely relocated indoors or to their vehicles. A cellphone is kept on-deck during all lessons for emergency communication. Additionally, Aqua Elite Swimstitute ensures uninterrupted safety monitoring and alerts with battery-backed systems during power outages.